Updated 2026-10-26

Refund Policy

Payments are not yet enabled. This policy describes the planned one-time TARS Pro purchase when payments become available. It is not an offer to purchase today.

One-time purchase and refunds

TARS Pro is planned as a one-time purchase, not a subscription. You may request a full refund within 14 days of purchase.

How to request a refund

Payments will be processed by Paddle, our authorized reseller and Merchant of Record. Refunds are handled through Paddle. To request one:

• Follow the support link in your payment receipt email.
• Visit paddle.net and select “Look up my purchase” to find your order and request help.
• Or contact [email protected] for assistance with your request.

You do not need to submit a refund request through a TARS account dashboard. Do not send passwords or full card details to support.

Pro access after a refund or chargeback

Any approved refund, whether full or partial, removes Pro features from the associated TARS account. An approved chargeback also removes Pro access. Requesting a refund alone does not remove access; the payment adjustment must be approved.

Your statutory rights

This policy does not limit any non-waivable rights under the laws that apply to you, including EU and UK consumer withdrawal rights where applicable. If those laws provide additional remedies or a longer period, those rights remain available.

See also our Terms, Privacy Notice and Paddle's refund policy.